Refund Policy
Thank you for choosing the Fibonacci Team for your crypto signal needs. We strive to provide the highest quality service to our valued customers. Please review our refund policy below.
Refund Eligibility
We understand that circumstances may arise where you may need to request a refund. Refunds may be granted under the following conditions:
Service Failure: If our crypto signal service fails to meet its stated objectives or does not function as described.
Technical Issues: In the event of technical difficulties or interruptions in service that prevent you from accessing our signals for an extended period.
Refund Procedure
To request a refund, please contact our customer support team within [number] days of your purchase. You can reach us via [contact information]. Please provide the following details in your refund request:
Your full name
Order number
Reason for the refund request
Any relevant supporting documentation
Refund Approval
Once your refund request is received, we will review it thoroughly to determine eligibility. We reserve the right to deny refunds if we find that the request does not meet the criteria outlined in this policy.
Refund Processing
If your refund request is approved, we will initiate the refund process within [number] business days. The refund will be issued using the same method of payment used for the original purchase. Please note that it may take some time for the refund to reflect in your account, depending on your financial institution’s policies.
Non-Refundable Items
Certain items are exempt from refunds. These include:
Subscription fees for services already rendered.
Any downloadable digital products are provided as part of the service.
Services that have been used or accessed beyond the eligibility period for refunds.
Contact Us
If you have any questions or concerns about our refund policy, please feel free to contact us. Our customer support team is here to assist you and ensure your satisfaction.